{"id":293,"date":"2022-01-14T08:55:50","date_gmt":"2022-01-14T07:55:50","guid":{"rendered":"https:\/\/return.petster.eu\/?page_id=293"},"modified":"2022-04-26T12:04:19","modified_gmt":"2022-04-26T10:04:19","slug":"returer-og-reklamasjoner","status":"publish","type":"page","link":"https:\/\/return.petster.eu\/no\/","title":{"rendered":"Returer og reklamasjoner"},"content":{"rendered":"\n<p>\u00d8nsker du \u00e5 returnere et produkt, bytte en vare eller reklamere et skadet produkt? Nedenfor finner du informasjon om hvordan du g\u00e5r frem. Dersom du har sp\u00f8rsm\u00e5l om v\u00e5re produkter, din ordre eller levering kan du kontakte v\u00e5r kundeservice p\u00e5 <a href=\"mailto:contact@petster.eu\">contact@petster.eu.<\/a> <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<button type=\"button\" class=\"option_button\" id=\"return_button\">Retur<\/button>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<button type=\"button\" class=\"option_button\" id=\"reclaim_button\">Reklamasjon<\/button>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<button type=\"button\" class=\"option_button\" id=\"exchange_button\">Bytte<\/button>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group return_section form_section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h2>Hvordan fungerer v\u00e5r returtjeneste?<\/h2>\n<ol>\n<li>Fyll ut skjemaet nedenfor<\/li>\n<li>Returseddel vil bli sendt til deg via e-post innen 1-2 virkedager*<\/li>\n<li>Fyll ut <a href=\"https:\/\/admin.abicart.se\/shop\/7500\/files\/Retursedel\/Returskjema.pdf\" target=\"_blank\" rel=\"noopener\">returskjemaet<\/a> du mottok med bestillingen og legg den i pakken<\/li>\n<li>Skriv ut den mottatte returseddelen og fest den p\u00e5 pakken<\/li>\n<li>Send inn pakken til n\u00e6rmeste postkontor<\/li>\n<li>Returgebyret reguleres i forbindelse med refusjonen **<\/li>\n<\/ol>\n<p class=\"disclaimer\">*Returseddelen kommer fra adressen noreply@unifaunonline.se<br>**Returavgiften i Norge er 99 NOK. V\u00e6r oppmerksom p\u00e5 at returkostnaden for st\u00f8rre pakker er h\u00f8yere.<\/p>\n<p class=\"disclaimer\"><strong>Du har rett p\u00e5 14 dagers angrerett fra den dagen du mottok varen*<\/strong><\/p>\n<p class=\"disclaimer\">*Forlenget returrett over jul og nytt\u00e5r fra og med 1. Desember frem til den 5. Januar<\/p>\n<p><strong>For \u00e5 v\u00e6re kvalifisert for produktretur, m\u00e5 produktet v\u00e6re:<\/strong><br>\u2022 Ubrukt<br>\u2022 I originalemballasjen<br>\u2022 Etiketter og emballasje m\u00e5 v\u00e6re p\u00e5<br>\u2022 Fri fra h\u00e5r og smuss<br>\u2022 Brettet\/plassert i eventuell plastemballasje<\/p>\n<p class=\"disclaimer\">PETSTER forbeholder seg retten til \u00e5 akseptere eller nekte tilbakebetaling om produktet ikke er i salgbar tilstand.<\/p>\n<p><strong>F\u00f8lgende produkter dekkes ikke av returretten:<\/strong><br>\u2022 Forbruksvarer <br>\u2022 Sjampo, balsam, pelsglans og \u00f8vrige<br>\u2022 Tannb\u00f8rster, parfyme, tispe- og hannhunds beskyttelse og \u00f8vrige hygieneprodukter<br>\u2022 Hestepleieprodukter<br>\u2022 Godteri, tyggeben, kosttilskudd, vitaminer<br>\u2022 Sesongprodukter = kostymer\/drakter og andre utkledninger, samt juleprodukter<\/p>\n<p>N\u00e5r returen er mottatt av Petster og blitt godkjent, vil kj\u00f8pet ditt bli refundert, eksklusive fraktkostnader.<\/p>\n<p><strong>Fyll ut skjemaet nedenfor:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f304-o1\" lang=\"nb-NO\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/293#wpcf7-f304-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"304\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f304-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Navn*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input type=\"text\" name=\"customer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> E-post*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Mobilnummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cellphone\"><input type=\"tel\" name=\"cellphone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Bestillingsnummer\/ordrenummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input type=\"number\" name=\"order-number\" value=\"\" class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Produkt\/Produkter*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input type=\"text\" name=\"product\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Retur\u00e5rsak<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cause\"><select name=\"cause\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"A. Angret p\u00e5 kj\u00f8pet\" selected=\"selected\">A. Angret p\u00e5 kj\u00f8pet<\/option><option value=\"B. Bytte\">B. Bytte<\/option><option value=\"C. Ikke som forventet\">C. Ikke som forventet<\/option><option value=\"D. Anness\">D. Anness<\/option><option value=\"E. Skade\">E. Skade<\/option><\/select><\/span> <\/label><\/p>\n<p><label> Beskjed<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea name=\"message\" cols=\"40\" rows=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-171\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-171\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Jeg har lest og akseptert Petsters <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.petster.no\/kjopsvilkar#retur\">regler og vilk\u00e5r.<\/a><\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Submit\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"24\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group reclaim_section form_section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\">Hvordan gj\u00f8r jeg en reklamasjon?<\/h2>\n\n\n\n<p>\u00d8nsker du \u00e5 gj\u00f8re en reklamasjon p\u00e5 et skadet produkt, fyller du ut informasjonen nedenfor. Behandlingstiden for v\u00e5re reklamasjoner er ca. 7-20 dager, da kontakt med v\u00e5re leverand\u00f8rer er n\u00f8dvendig. Du m\u00e5 beholde det reklamerende produktet til saken er avsluttet, selv om den er ubrukelig.<\/p>\n\n\n\n<p> <em><strong>Merk! <\/strong>PETSTER <em>forbeholder seg retten til \u00e5 ikke godkjenne reklamasjoner som er for\u00e5rsaket av normal slitasje, aldring, uhell under bruk eller h\u00e5ndteringsfeil.<\/em><\/em><\/p>\n\n\n\n<label for=\"category\">Hvilket produkt skal reklameres<\/label>\n<select name=\"category\" id=\"category\">\n<option hidden=\"\" disabled=\"disabled\" selected=\"selected\" value=\"\"> &#8212; Velg et alternativ &#8212; <\/option>\n<option value=\"0\">Uhip<\/option>\n<option value=\"1\">PetSafe<\/option>\n<option value=\"2\">Rikekl\u00e6r\/kl\u00e6r<\/option>\n<option value=\"3\">Annet\/\u00f8vrig<\/option>\n<\/select>\n\n\n\n<div class=\"wp-block-group complaint_sec is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">Hvordan reklamerer jeg et plagg fra Uhip?<\/h3>\n\n\n\n<p>Dersom du vil gj\u00f8re en reklamasjon p\u00e5 et plagg fra Uhip som er kj\u00f8pt hos oss p\u00e5 Petster, s\u00e5 skal det gj\u00f8res direkte med Uhip. Grunnen til at reklamasjonen gj\u00f8res direkte med Uhip, er for at den skal h\u00e5ndteres p\u00e5 en s\u00e5 rask og smidig m\u00e5te som mulig. <\/p>\n\n\n\n<p><strong>Du gj\u00f8r reklamasjonen direkte via Uhips hjemmeside: <\/strong><br><a href=\"https:\/\/customerservice.uhip.se\/support\/ordernr\/reklamation\/eng\">UHIP kundsupport<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Klikk p\u00e5 lenken\u201d Registrer en sak\u201d (Reklamere ett brukt plagg)<\/li><li>Du trenger ikke \u00e5 skrive noe ordrenummer. Klikk p\u00e5\u201d Fortsett\u201d .<\/li><li>Fyll ut informasjon<\/li><li>Kj\u00f8pested = Forhandler til Uhip, Petster.<\/li><li>Legg ved bilder<\/li><\/ul>\n\n\n\n<p> Dersom du har sp\u00f8rsm\u00e5l, kontakt v\u00e5r kundetjeneste p\u00e5 <a href=\"mailto:contact@petster.eu\">contact@petster.eu<\/a> <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group complaint_sec is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">Hvordan reklamerer jeg et produkt fra PetSafe?<\/h3>\n\n\n\n<p>Dersom du vil gj\u00f8re en reklamasjon p\u00e5 et produkt fra PetSafe kj\u00f8pt hos oss p\u00e5 Petster, skal det gj\u00f8res direkte med PetSafe. Dersom du vil gj\u00f8re en reklamasjon p\u00e5 et produkt fra PetSafe kj\u00f8pt hos oss p\u00e5 Petster, skal det gj\u00f8res direkte med PetSafe.<\/p>\n\n\n\n<p> <strong>Du gj\u00f8r reklamasjonen direkte via PetSafe sin hjemmeside: <\/strong> <br><a href=\"https:\/\/intl.petsafe.net\/en-se\/support\/contact-us\">https:\/\/intl.petsafe.net\/en-se\/support\/contact-us<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Fyll inn all informasjon<\/li><li>Beskriv problemet i meldingsfeltet<\/li><\/ul>\n\n\n\n<p> Dersom du har sp\u00f8rsm\u00e5l, kontakt v\u00e5r kundetjeneste p\u00e5 <a href=\"mailto:contact@petster.eu\">contact@petster.eu<\/a>  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group complaint_sec is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f303-o2\" lang=\"nb-NO\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/293#wpcf7-f303-o2\" method=\"post\" class=\"wpcf7-form init\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"303\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f303-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Navn*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input type=\"text\" name=\"customer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> E-post*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Mobilnummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cellphone\"><input type=\"tel\" name=\"cellphone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Bestillingsnummer\/ordrenummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input type=\"number\" name=\"order-number\" value=\"\" class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p>Innkj\u00f8psdato*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-clothing\"><input type=\"date\" name=\"date-clothing\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label> Produkt\/Produkter*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input type=\"text\" name=\"product\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Beskriv reklamasjonen din: *<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea name=\"message\" cols=\"40\" rows=\"2\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n<p>Har du brukt plagget?*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"worn\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"worn\" value=\"Ja\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Ja<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"worn\" value=\"Nei\" \/><span class=\"wpcf7-list-item-label\">Nei<\/span><\/label><\/span><\/span><\/span><\/p>\n<p>Om ja, har du vasket plagget?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"washed\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"washed\" value=\"Ja\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Ja<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"washed\" value=\"Nei\" \/><span class=\"wpcf7-list-item-label\">Nei<\/span><\/label><\/span><\/span><\/span><\/p>\n<p>Farge <span class=\"wpcf7-form-control-wrap\" data-name=\"colour\"><input type=\"text\" name=\"colour\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><\/p>\n<p>St\u00f8rrelse <span class=\"wpcf7-form-control-wrap\" data-name=\"size\"><input type=\"text\" name=\"size\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label> Bilde eller film av produktet*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"image\"><input type=\"file\" name=\"image\" size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg,.png,.gif\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-171\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-171\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Jeg har lest og akseptert Petsters <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.petster.no\/kjopsvilkar#klage\">regler og vilk\u00e5r.<\/a><\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Sende\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_2\" name=\"_wpcf7_ak_js\" value=\"190\"\/><script>document.getElementById( \"ak_js_2\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group complaint_sec is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f302-o3\" lang=\"nb-NO\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/293#wpcf7-f302-o3\" method=\"post\" class=\"wpcf7-form init\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"302\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f302-o3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Navn*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input type=\"text\" name=\"customer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> E-post*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Mobilnummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cellphone\"><input type=\"tel\" name=\"cellphone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Bestillingsnummer\/ordrenummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input type=\"number\" name=\"order-number\" value=\"\" class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Innkj\u00f8psdato*<br \/>\n   <span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input type=\"date\" name=\"order-date\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Produkt\/Produkter*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input type=\"text\" name=\"product\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> St\u00f8rrelse<br \/>\n   <span class=\"wpcf7-form-control-wrap\" data-name=\"size\"><input type=\"text\" name=\"size\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><\/label><\/p>\n<p><label> Farge<br \/>\n   <span class=\"wpcf7-form-control-wrap\" data-name=\"colour\"><input type=\"text\" name=\"colour\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><\/label><\/p>\n<p><label> Beskriv reklamasjonen din: *<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea name=\"message\" cols=\"40\" rows=\"2\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n<p><label> Bilde eller film av produktet*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"image\"><input type=\"file\" name=\"image\" size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg,.png,.gif\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-171\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-171\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Jeg har lest og akseptert Petsters <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.petster.no\/kjopsvilkar#klage\">regler og vilk\u00e5r.<\/a><\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Sende\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_3\" name=\"_wpcf7_ak_js\" value=\"211\"\/><script>document.getElementById( \"ak_js_3\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group exchange_section form_section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\">Hvordan bytter jeg en vare?<\/h2>\n\n\n\n<p>\u00d8nsker du \u00e5 gj\u00f8re en endring legger du inn en ny bestilling p\u00e5 \u00f8nsket produkt. F\u00f8lg deretter instruksjonene nedenfor for \u00e5 returnere produktet(ene). For gratis returfrakt, skriv inn ordrenummeret til den nye bestillingen din. Merk! Gjelder bare bytte av st\u00f8rrelse eller farge.<\/p>\n\n\n\n<p>Returfrakt er gratis ved bytte, men koster 99 Nok for et kansellert kj\u00f8p.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Fyll ut skjemaet nedenfor<\/li><li>Returseddel vil bli sendt til deg via e-post innen 1-2 virkedager*<\/li><li>Fyll ut <a rel=\"noreferrer noopener\" href=\"https:\/\/admin.abicart.se\/shop\/7500\/files\/Retursedel\/Returskjema.pdf\" target=\"_blank\">returskjemaet<\/a> du mottok med bestillingen og legg den i pakken<\/li><li>Skriv ut den mottatte returseddelen og fest den p\u00e5 pakken<\/li><li>Send inn pakken til n\u00e6rmeste postkontor<\/li><li>Returavgiften reguleres i forbindelse med refusjonen<\/li><\/ol>\n\n\n\n<p class=\"disclaimer\">*Returseddelen kommer fra adressen noreply@unifaunonline.se.<\/p>\n\n\n\n<p><strong>Du har rett p\u00e5 14 dagers angerrett fra den dagen du mottok varen*<\/strong><\/p>\n\n\n\n<p class=\"disclaimer\">*Forlenget returrett over jul og nytt\u00e5r fra og med 1. Desember frem til den 5. Januar.<\/p>\n\n\n\n<p><strong>For \u00e5 v\u00e6re kvalifisert for produktretur, m\u00e5 produktet v\u00e6re:<\/strong><br>\u2022 Ubrukt<br>\u2022 I originalemballasjen<br>\u2022 Etiketter og emballasje m\u00e5 v\u00e6re p\u00e5<br>\u2022 Fri fra h\u00e5r og smuss<br>\u2022 Brettet\/plassert i eventuell plastemballasje<\/p>\n<p class=\"disclaimer\">PETSTER forbeholder seg retten til \u00e5 akseptere eller nekte tilbakebetaling om produktet ikke er i salgbar tilstand.<\/p>\n<p><strong>F\u00f8lgende produkter dekkes ikke av returretten:<\/strong><br>\u2022 Forbruksvarer<br>\u2022 Sjampo, balsam, pelsglans og \u00f8vrige<br>\u2022 Tannb\u00f8rster, parfyme, tispe- og hannhunds beskyttelse og \u00f8vrige hygieneprodukter<br>\u2022 Hestepleieprodukter<br>\u2022 Godteri, tyggeben, kosttilskudd, vitaminer<br>\u2022 Sesongprodukter = kostymer\/drakter og andre utkledninger, samt juleprodukter<\/p>\n<p>N\u00e5r returen er mottatt av Petster og blitt godkjent, vil kj\u00f8pet ditt bli refundert, eksklusive fraktkostnader.&nbsp;<em>Obs! Gjelder ikke hjemlevering eller bytte av produkt p\u00e5 salg!<\/em><\/p>\n<p><strong>Fyll ut skjemaet nedenfor:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f301-o4\" lang=\"nb-NO\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/293#wpcf7-f301-o4\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"301\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f301-o4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Navn*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input type=\"text\" name=\"customer\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> E-post*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Mobilnummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cellphone\"><input type=\"tel\" name=\"cellphone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Bestillingsnummer\/ordrenummer*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input type=\"number\" name=\"order-number\" value=\"\" class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Produkt\/Produkter*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input type=\"text\" name=\"product\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Bestillingsnummer p\u00e5 ny ordre for fri returfrakt.<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"new-order\"><input type=\"text\" name=\"new-order\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Beskjed<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea name=\"message\" cols=\"40\" rows=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-172\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-172\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Jeg har lest og akseptert Petsters <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.petster.no\/kjopsvilkar#bytte\">regler og vilk\u00e5r.<\/a><\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Sende\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_4\" name=\"_wpcf7_ak_js\" value=\"125\"\/><script>document.getElementById( \"ak_js_4\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>\n<\/div><\/div>\n\n\n\n<script>window.onload = function() {\n    var sections = document.getElementsByClassName(\"form_section\");\n    var comp_forms = document.getElementsByClassName(\"complaint_form\");\n    var comp_secs = document.getElementsByClassName(\"complaint_sec\");\n    for(let i=0; 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Nedenfor finner du informasjon om hvordan du g\u00e5r frem. Dersom du har sp\u00f8rsm\u00e5l om v\u00e5re produkter, din ordre eller levering kan du kontakte v\u00e5r kundeservice p\u00e5 contact@petster.eu. Retur Reklamasjon Bytte Hvordan fungerer v\u00e5r returtjeneste? Fyll ut skjemaet nedenfor Returseddel vil bli &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/return.petster.eu\/no\/\"> <span class=\"screen-reader-text\">Returer og reklamasjoner<\/span> Les mer &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"","site-content-layout":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-293","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/pages\/293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/comments?post=293"}],"version-history":[{"count":24,"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/pages\/293\/revisions"}],"predecessor-version":[{"id":435,"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/pages\/293\/revisions\/435"}],"wp:attachment":[{"href":"https:\/\/return.petster.eu\/no\/wp-json\/wp\/v2\/media?parent=293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}